Online training for ambitious entrepreneurs

Win more customers by asking the right questions

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If you could just predictably generate more leads, more customers and more profits, you can enjoy the rewards of business success. But why does it have to be SO hard and take SO long?

What if I shared with you a simple secret that’ll multiply your business results in fraction of the time?

It’s this …

Most people in business never stop to ask their customers what they really want, need and expect. It costs nothing to ask. Their answers might surprise you. And it can instantly boost your sales and profits.

So why’s it SO important to ask your customers what they really want, need and expect?

It’s because the most careless way to build your business is to decide FOR your customers what they want, need and expect, without first talking to them about it.

You won’t persuade buyers if you don’t understand what they really want, need and expect

However good your product or service, the simple truth is that no-one will buy it if they don’t want or need it. And you won’t persuade anyone to buy from you unless you clearly understand what they really want, need and expect.

Yet most people in business never ask their customers.

And if you don’t give them what they really want, need or expect, guess what? They’ll just pass you by and go elsewhere.

So you owe it to your customers, and to yourself, to ask the right questions.

Discover what really matters to your buyers

And when you do, their answers might surprise you. You’ll discover that what you think is important to your prospects and customers may in fact be totally unimportant. And what you ignore may actually be all-important.

This research allows you to focus on the key issues behind your customer’s buying decisions and true needs. And the moment you understand what they really want, need and expect, and what they’re drawn to and repelled by, you’ll become so much better connected to them.

You’ll be so much more persuasive because you’ll be aligned with what your customers are really looking for. And your marketing will soon become liberating and fun.

Earn more, work less and grow your business faster

When you discover what your customers really want, need and expect you’re putting in place one of the 26 foundations of a successful marketing system that’ll accelerate your business growth and enable you to earn more, work less and grow your business faster.

It’s quick and easy to ask these questions, it costs you little or nothing, and it gives you priceless insights and immediate results that you competition won’t have.

Act on what you learn and customers will soon start beating a path to your door. I’ve seen it happen again and again.

And don’t be surprised if a lot of your competitor’s customers also start flocking to you in the process … then it won’t be long before you start to enjoy the fruits of your business success.

CLICK HERE for more information on the 26 foundations of a successful marketing system and to download a FREE PDF with some of the questions you should be asking your customers

So what do you think your customers really want and need? And how do you know? Let me know in the comments and I’ll see you in my next video.

Here are the top 3 questions I’m often asked on discovering what customers really want and need:

1, How many questions should I be asking my customers

There are 16 core questions that I have found give you very revealing answers. Click on the button below the video and you can download them.

2. What do I do with that information when I have it?

The answers will help you to understand, identify and most importantly determine and address the real needs of your prospects and customers. You will understand what motivates them to take action. You can then focus more accurately on the key issues behind their buying decisions and their hopes, dreams, fears and desires.

3. What’s the best way to ask these questions?

You can ask them the traditional way by phoning, visiting or sending out questionnaires. You can mix with customers on your own premises or get a mystery shopper to do this for you. You can hold focus groups, do the research yourselves, or someone else can do the research. Or you can ask people to respond to an easy-to-set-up online survey and start getting valuable insights in a matter of minutes.

Please share your thoughts and add your questions to the comments below. I’ll try to provide as many answers as possible in my future online videos, seminars, workshops, masterclasses and blog posts.

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Next Steps


Here are two FREE ways to discover the RIGHT marketing strategies to supercharge your business growth and build the business of your dreams:

Register here to attend my 90 minute FREE online training: “How I helped 442 business owners identify the RIGHT combination of marketing strategies to grow their revenues by an average of 628%” ... all by tapping into the “undiscovered” profit sources sitting right under their noses — and how you can easily replicate this system in your business.

Click here to start your FREE 7-day Stepping Stones trial: Join hundreds of other business owners who have described the “Stepping Stones” program as “transformational” and a “complete game changer.” Save years of frustration, as you discover key marketing principles that will ensure a consistent stream of high-quality leads into your business. Accelerate past the immensely frustrating trial and error stage as you discover which marketing activities will have the biggest impact on your growth (If you lack this information, getting it right can take years longer than most people expect). Discover the RIGHT order in which to implement them (and yes there IS a right order) and how combining them in the right way will give you the momentum you need to build the business of your dreams.

For 23 years Robert Clay has helped business after business skip the immensely frustrating trial and error stage and figure out the answers they need to unlock their hidden potential; supercharge their business growth; become leaders in their niche; win major national awards; and build the business of their dreams. MEET ROBERT in this video and learn more about his journey from automotive innovator to business transformer.