Loyalty programs have emerged as a cornerstone strategy for nurturing enduring customer relationships in today’s dynamic world of business. Far from being a mere transactional tactic, loyalty programs are pivotal for maximising customer lifetime value, crucial for the long-term success of any business. The Power of Retention Understanding the significance of customer retention is fundamental.
Crafting Loyalty Programs To Maximise Customer Lifetime Value
by Amanda Faramus on
Crafting a USP that Fuels Exponential Growth
by Robert Clay on
An in-depth exploration of how to craft a high impact unique selling proposition (USP) that resonates with your target audience. It provides tips on aligning your USP with your core strengths and customer needs to create an emotional connection. It also discusses how to integrate your USP into all of your branding and marketing to convey your brand promise.
Ask one question. Evaluate any business
by Robert Clay on
Today I want to share with you a very simple but potent technique for evaluating the potential of any product, service, company or concept, writes Robert Clay of Marketing Wizdom. Net Promoter Score Frederick F. Reichheld is a global authority on customer loyalty. He is also the father of a simple but powerful theory known