Discover the transformative power of customer feedback in driving unparalleled business growth. This post delves into creating a dynamic, evolving business environment where feedback is the cornerstone of innovation and customer satisfaction. Learn how to integrate customer insights into every facet of your operations, fostering a customer-centric culture that propels your business to new heights.
Voice-Activated Growth, Harnessing Customer Feedback for Unprecedented Success
on
Crafting Loyalty Programs To Maximise Customer Lifetime Value
on
Loyalty programs have emerged as a cornerstone strategy for nurturing enduring customer relationships in today’s dynamic world of business. Far from being a mere transactional tactic, loyalty programs are pivotal for maximising customer lifetime value, crucial for the long-term success of any business. The Power of Retention Understanding the significance of customer retention is fundamental.
Boost Your Average Purchase Frequency
This article and video show you how you can easily increase your average purchase frequency and spend per customer. It also highlights just how easily you can increase your average customer spend by 10-25% to make the third of six elements in the profit acceleration formula work for you.
Why it pays to move upmarket
on
Move upmarket if you want to become more successful. Not so long ago Tesco was regarded as a downmarket “Pile ’em high, sell ’em cheap?” outfit, writes Robert Clay of Marketing Wizdom. I know people who wouldn’t have been seen dead going into a Tesco supermarket. If they HAD to go into one they’d park
Tell your story and change perceptions
on
Successful marketers tell a compelling story, and that story creates word-of-mouth. They don’t talk about features or even benefits. They tell a story that we intuitively embrace, buy into, then pass on to other people, writes Robert Clay of Marketing Wizdom. Companies go from start-up to market leadership through the correct use of stories. By articulating
The ingredients of a great story
on
You need to tell your unique story. So what are the key ingredients? Developing your “behind-the-scenes” story is one of the most powerful and valuable things you can do for your business or organisation, writes Robert Clay of Marketing Wizdom. If you don’t have a compelling story to tell, one that explicitly sets out everything
You have a great story to tell … so tell it!
on
in Customer Loyalty, Customer Retention, Lead Conversion, Marketing Foundations, Strategy Power Boosters
You have a story to tell in your business. And you need to tell it! If you really want people to buy into your product, service or expertise, it is incredibly important to fully and deeply educate your prospects and clients about what you do.
Ask one question. Evaluate any business
on
Today I want to share with you a very simple but potent technique for evaluating the potential of any product, service, company or concept, writes Robert Clay of Marketing Wizdom. Net Promoter Score Frederick F. Reichheld is a global authority on customer loyalty. He is also the father of a simple but powerful theory known
Programming brings many happy returns
on
A client who buys a hundred times is many times more valuable to you than someone who only ever buys from you once, writes Robert Clay of Marketing Wizdom. As obvious as this should be, in most cases when someone carries out a business transaction for the first time the businesses concerned just wait passively
